The speaking skills of chatting with leaders include listening carefully, being good at asking questions, making reasonable requests, understanding leaders' temperament, and grasping key information.
1. Listen carefully
The first thing to do is to listen carefully. When leaders ask questions, don't say something that feels good or doesn't have much ability to solve problems. Instead, we should use a positive attitude to answer, and patiently listen to leaders analyze their own questions.
2. Good at asking questions
When the leader assigns you tasks, you can also ask him questions, so that he will think you are good at thinking. If you don't ask any questions and can't complete the task, the leader will surely feel that you are not competent enough.
3. Make a reasonable request
When we put forward requirements to leaders, we must be clear about the scope of our requirements, so we must put forward clear requirements to leaders in advance to let them know what they need.
4. Understand the temperament of leaders
Although many people are afraid of the authority of leaders, they should not be afraid to have normal contact with leaders. In small matters, you should understand the personality of your boss, and then communicate according to the actual situation.
5. Be good at capturing key information
When leaders arrange work, we should understand the requirements and expectations of leaders, and determine the key information transmitted by leaders. This can reduce mistakes in work and avoid unnecessary troubles. We can first understand the expression habits of leaders, so that we can more accurately grasp some key information.
The beginning of the conversation with leaders should be:
1. Be natural. You must appear relaxed. Don't be nervous. It's the leaders. We are all human, so we should relax and communicate.
2. The momentum should be strong. You should think you are powerful. The momentum means that you have certain ability, and you should not be too arrogant.
3. Think clearly. You can't be mindless when talking to leaders. You should think clearly about things or what you want to say, and then say it again, so that leaders will like it.
4. Be tactful. When dealing with leaders, you should learn to be tactful and not offend them. Otherwise, if you have a good life in the future, you should be more confident.
5. Ability expression. In front of leaders, you must show your ability, so that leaders can better promote you and let you have better development in the future.
6. Be sincere. Talk to anyone sincerely, especially our own leaders. We must face them sincerely. Pay attention to polite language when speaking.
Chat with leaders as follows:
1. Leader: I have been busy and hard these days. Employee: Thank you for your concern! The workload has indeed increased in the past two days, but I have been exposed to a lot of new work content, learned a lot from it, and benefited a lot. Of course, there must be some shortcomings in the work. I hope leaders can give more guidance in the future.
2. Leader: How is the project going recently. Employee: The preliminary preparation of the project has been completed. At present, 60% of relevant materials have arrived at the site. It is estimated that all materials will arrive at the site in 5 days. Everything is going according to plan. If there is any latest progress, I will report to you as soon as possible.
3. Leader: You are responsible for this work. Employee: OK, leader, I will immediately have a deep understanding of the relevant information and data, and then make a detailed plan for your review. (If there is a real problem and you cannot accept the task, you should take the plan and tell the leader why you cannot accept it, instead of rejecting it at the first time.)
4. Leader: Are you busy now. Employee: Leader, do you have any work to arrange for me? If it's urgent, I can suspend my work for a while, and I can move my current work to early tomorrow morning.
5. Leader: How is the progress of this matter. Employee: I'm not involved in this matter. It should be Xiao Zhang's responsibility. I'll check with Xiao Zhang first, and then report to you. Is that OK? (In general, the leader made a mistake. If you reply like this, the leader certainly doesn't need you to verify it, but it's nice to hear.)
6. Leader: Do you have any comments on my work content. Employee: Leader, I have understood your work arrangement in detail. I will start the implementation first. If I encounter new problems later, I will ask the leadership for guidance.
7. Leader: Have you finished the work plan. Employee: At present, it has been basically completed, but the technical department has not yet given me a clear answer to the verification of the scheme. I urged this morning, and I will confirm later, and report to you as soon as possible.
8. Leader: I have received the work report. Thank you. Employee: It's very polite to lead you. This is what I should do. You should watch first. If you have any questions, please feel free to advise.
