Successful people always take the initiative to communicate with others. Take the initiative to greet strangers, take the initiative to smile at others, take the initiative to answer questions for others, take the initiative to serve others, and take the initiative to provide convenience for others. Here's a collection of communication skills and the art of speaking.
1. Twenty speaking skills for dealing with people
Urgently, slowly;
Big things, to be clear;
Little things, humorously said;
If you are not sure, say it with caution;
Don't talk nonsense about what didn't happen;
If you can't do it, don't talk nonsense;
You can't say anything that hurts people;
Nasty things, not to people;
Happy things, depending on the occasion;
Don't say sad things when you see people;
Someone else's business, be careful to say;
Listen to what your heart has to say;
Now I will talk about what I have done;
The future will be talked about in the future;
Knowing people doesn't have to be exhausted, leaving three points of leeway with others, and leaving some morality with yourself.
You don't have to be harsh on others, leave three points of leeway with others, and leave some belly for yourself.
Talent does not have to be arrogant, leave three points of leeway with others, and leave some connotation with yourself.
The edge does not have to be exposed, leave three points of leeway with others, and leave some depth with yourself.
There is no need to invite merit, leave three points of room with others, and leave some humility with yourself.
You don't have to snatch it all, leave three points of leeway with others, and leave some forgiveness with yourself.
2. Skillful thinking for people and things
1: Be good at listening to others, this is very important, when communicating with others, listen carefully and carefully to others, you will be able to accurately understand and comprehend the ideas that others want to express, as well as the purpose of speaking, so that you can accurately express your own thoughts, express your own views, be able to communicate and communicate with others well, and achieve twice the result with half the effort.
2: empathy, do everything to empathy, when encountering things, you may wish to stand in the other party's perspective to think about the problem, starting from the other party, think about how we do this, how the other party will think, the consequences of this, so that we can think clearly, do the best thing, if the other party is the leader should pay more attention to this, but the premise must be their own thinking up to a height, if I am a leader, how do I want you to do it, what kind of effect will it produce, gains and losses can be understood, do things properly and appropriately, By developing such habits of mind, you will be able to deal with many problems with ease and just right.
3: The biggest danger of giving advice to people cautiously is to give advice when others are not asking for advice, some people will refuse to take the advice, no matter how good the advice is, or how noble your original intentions are, if you insist on doing so, the relationship between you and them will be affected. Stop wasting your time and energy trying to solve other people's problems, including your spouse, friends, and work partners, and trying to solve their problems is tantamount to saying that they are not capable of doing it well, and that the wise don't need advice for the act of taking the initiative to make suggestions, and the fools don't take advice. When someone comes to me for advice, I figure out what kind of advice they want to get, and then I give them that advice, giving people the advice they want, which can be a good strategy for solving problems that don't actually matter.
4: It is better to be drunk with everyone than to wake up alone for me, if everyone is drunk, do not wake up alone, going with the flow may be the best way to protect oneself, sometimes, the most brilliant knowledge is to be ignorant or pretend not to know, but also do not wake up with everyone, I am drunk alone, so it is easy to lose my temper.
5: Say less and do more. If you talk too much, you will lose, especially in a crowded situation, talk as little as possible, avoid inappropriate factors caused by inaccurate language expression, observe more, think more, and speak less is the best.
6: Don't rush to express your opinion when you encounter something. Think for three minutes first, just this time, you can think about a lot of problems, make correct judgments, come and act, develop the habit of thinking more, think carefully about things can be figured out, you might as well try it, think quickly when you encounter things, act slowly, avoid reckless action, and reduce the generation of mistakes.
7: Be good at learning from the mistakes made by others, whether it is TV or newspapers, or what happens around you, find out the reasons for mistakes, learn some experiences and lessons, avoid repeating your own mistakes, and reduce the chance of mistakes.
Three: There are nine means, abilities, and mentalities necessary to achieve great things
Nine ways to achieve great things:
1. Dare to make decisions - overcome the habit of hesitation
The biggest problem of many people who fail to achieve nothing is that they lack the means to dare to make decisions, and they always look left and right, thinking before and after, thus missing the best opportunity to succeed. When the possibility of success comes, those who have achieved great things dare to make major decisions, so they have the opportunity to take the lead.
2. Challenge weaknesses – radically change your own flaws
Everyone has weaknesses, and those who can't achieve great things will always stick to their weaknesses and will not undergo major changes in their lives; A person who can achieve great things is always good at cutting through his weaknesses and turning himself into a person with super ability. A person who can't even correct his own flaws can only be a loser!
3. Break through the predicament - capitalize on success from failure
Life always has to face the challenges of various dilemmas, and it can even be said that the dilemma is the "ghost gate". Ordinary people will tremble in the face of difficulties, but those who have achieved great things can turn difficulties into a powerful springboard for success.
4. Seize the opportunity - be good at choosing and creating
Opportunity is the greatest wealth in life. Some people waste opportunities easily, so every opportunity with great potential is quietly slipped, and it is absolutely not allowed to slip away to achieve great things, and they can pounce on opportunities.
5. Play to your strengths - do what you do best
A person with extremely weak ability will definitely find it difficult to open up the situation in life, and he must be a victim of a heavyweight on the stage of life; Those who have achieved great things are about making full use of their talents in what they want to do, and broadening the road to success step by step.
6. Adjust your mindset – don't let your emotions hurt you
People with a negative mindset can't afford to carry life and burdens no matter what, because they can't face personal setbacks in life, while people who have achieved great things are about a high-speed mentality, even when there is no hope, they can see a glimmer of success.
7. Act immediately - just say but don't do, it's useless
One action is worth thinking about a hundred times. Some people are "giants of words, dwarfs of action", so they do not see what is more practical and real happening to them; Those who achieve great things rely on actions every day to implement their life plans.
8. Good at communication - clever use of human resources
A person who does not know how to communicate will inevitably promote the power of interpersonal relationships. One of the characteristics of those who achieve great things is that they are good at creating a successful situation by borrowing strength and heat, so that they can complete things that are difficult to do and realize their life plans.
9. Re-planning - standing at a higher starting point
Life is a process, and success is also a process. If you're content with small successes, you'll drive big successes. Those who have achieved great things understand the arduous process from small to large, so after achieving small successes, they can continue to open the "sealed bag" of the next life.
As the saying goes: eloquence helps you succeed, and communication changes life. You can see the importance of communication in our lives!
The basic skills in interpersonal communication, people in daily life, it is inevitable to interact with people with different personalities, but in the face of different people how to master the heat, you need certain interpersonal skills, the following is to sort out some basic skills in interpersonal communication.
1. Respect others
No matter how humble the identity of the person you associate with, how obscene the image is, how strange the words and deeds are, and how difficult the hobbies and habits are to accept you, you can always respect him, treat him like an equal person with you, and you will be able to gain his respect for you.
This is easier said than done. It is true that we are not saints, and it is impossible for us to be completely free from worldly influences. It's just that we need to start to be aware of our limitations and remind ourselves that we will gradually treat others with equality, and we will have smoother and less frustration in interpersonal interactions.
2. Listen and give feedback appropriately
When talking to someone, be focused, listen actively to what they are talking about, and give appropriate feedback and ask questions from time to time. Listening is a sign of respect, understanding and acceptance, and is a bridge between the heart. Listening is also about not interrupting someone else's conversation at will, and politely changing or ending the topic when someone is talking aimlessly. When expressing your different opinions, you should first agree with the ideas of the parties and then politely put forward your own opinions, so that you can express your views while avoiding conflicts and not hurting the relationship between them.
3. Don't skimp on your own words of affirmation and praise, and learn to praise others sincerely
When you see a good thing or a beautiful change in someone else, boldly giving praise or recognition will bring joy to the other person. This atmosphere of joy and harmony affects the people involved, making the relationship between people easy and harmonious. Because each of us wants to be praised and appreciated by others. Praise can make people feel happy and energetic, and it can also inspire pride, enhance self-confidence, help to better understand their own strengths and strengths, and recognize their own value of survival.
But praise should be targeted, sincere and emotional, praise is by no means the same as flattery, neither sycophancy, nor flattery. Praise should not be exaggerated, marginal and hypocritical, otherwise the praise will lose its usefulness. In addition, you can't say good things about people in front of you and bad things about people behind your back, or pass on words that accuse and slander others to each other, which will inevitably lead to conflicts between others.
Etiquette is an expression of respect for oneself and respect for others, and in other words, etiquette is actually the art of interpersonal communication, which is the way of dealing with others. The following is the content of the article that I have collected for you. Hope it helps!
1 Use the salutation as high as it is low
In business interactions, special attention should be paid to the use of salutations. For example, when someone introduces a professor, they say, "This is ...... ...... of the University Teacher". Students refer to their mentors as teachers, and peers can also call each other teachers, so people with experience in this area often use respectable titles when introducing others, which is "high or low".
2 Do as the locals do
In general, you may habitually ask: "Are you from Qingdao or Jinan?" However, when you are in Jinan, you should ask: "Jinan people or Qingdao people?" It's also your respect for the locals; When you visit other companies, you can't say that the host's things are bad, and the so-called guest is not responsible for the owner, which is also common sense.
3 Get it right
In interpersonal interactions, put yourself and others in the right position. The key reason why many people have problems in interpersonal communication is that they do not put themselves in the right position, that is, in interpersonal communication, subordinates should be like subordinates, superiors should be like superiors, colleagues should be like colleagues, and customers should be like customers. Only by putting the right position can we have a correct attitude, which is the basic proposition when we are communicating.
4 Focus on the other party
In business interactions, it's important to remember to be person-centered and abandon egocentrism. For example, when you invite a customer to dinner, you should first ask the customer's opinion, what he likes to eat, what he doesn't like to eat, and can't subjectively order food for the guest according to his own preferences, which is called putting the right position. If your client is articulate, you can praise him for speaking vividly, humorously, or with both theory and practice, but you can't say "you're so poor, we're all blown away by you"!
The communication is centered on the other party, and the business communication emphasizes that the customer is God, and the customer feels good is really good. Respect yourself, respect others, and behave just right, and you will be able to handle interpersonal relationships properly.
