What can't I say when I see the customer with the leader? Accompanying leaders has taken you out to accompany customers, which is recognition of your business ability, a test for you, and an opportunity for you to gain a good impression. Don't let your career stop here because of wrong words.
First, never say anything about the policy bottom line
You should know that your leaders and customers are taking a certain amount of water to talk about cooperation with each other, so as to give each other face and make a compromise to take care of you. But if you tell the company's price bottom line, it will help. How ugly you must make the leaders look. The leader's face is gone. Can you feel better in the company. Leaders have principles in dealing with people. Even if the price of goods is 100 yuan, he will tell the other party at 200 yuan first. Then discuss various preferential policies with customers. You come up to say the low price of goods, which is a disgrace to the leaders. Therefore, we must not talk about the policy bottom line.
The second kind: you can't say anything without confirmation
For example, your company held a meeting some time ago to decide on the pricing of goods, but ultimately did not decide on the specific price of goods, but with the overall direction of pricing, you raised this question at the dinner table and talked about the pricing direction of goods. If you said this, you might let customers get involved in, or even add fuel to, the pricing of your company's goods, Let your leaders do a bad job in pricing in the future. At the same time, there are many unconfirmed words that cannot be said, such as how much is the budget of your company? This year's goal is to wait. Don't say these things without the will of the leader, even if you know them.
The third kind: Don't say anything about uncertain witness
Uncertain witness is your witness to a corresponding customer or some media witness, or the witness to the success of some partners. If you are not sure enough or clear enough, don't talk nonsense. Because customers talk to you about business, it is possible to investigate all aspects of your company. In particular, those outside who have cooperated with you know better than you. If you don't know where you are lying, it will eventually make people think you are lying and affect the company's image. So don't give examples of uncertain witnesses.
Fourth kind: promise cannot be said
How about you promise customers directly in front of the leaders? Where do you put the face of the leaders? Even if it is a promise, the leader will sell the face. When the leaders are present, they will sell the promised face to the leaders. When you finish your promise, the pressure finally comes to the company. If you are not responsible for this matter, you will end up in trouble for the leaders. So don't promise, because your promise represents the leader's promise, and you directly deprive the leader of the right to make decisions, which is not allowed by the leader. Don't make promises on behalf of the company or leaders.
The fifth kind: Don't say the interrogative words
If you have a bad temper and a good temper, and you encounter a customer who is a little hypocritical, you will question him if you can't look at him. Even if he is angry, he will certainly lose face. The face of the other party is too bad, so is the face of your leadership. At the end of the day, you may lose a business if you ask the customer a question, and the meal will be wasted. So you must be careful when accompanying leaders out to dinner. What can be said and what cannot be said must be clarified.
These are the words that cannot be said when accompanying the leader to meet the customer. When accompanying the leader to meet the customer, you must pay attention to these words that must not be said, otherwise your career may be ruined. Be a talkative person to give the leadership face, not reveal the company's excessive internal confidence, give the initiative to the leadership, and help yourself. Never touch the bottom line.
