Many office workers think that they have troubles at work, which is because they have not mastered practical tips at work. Here are a group of tips on interpersonal communication at work to help you solve your troubles at work.
1. Less "but"
Although "but" does not mean malice, it is better to say less. For example, the other party told you "that store is good", but you said "but this store is better". In my opinion, the reason why you made this move is that your cognition is threatened and you don't seem to accept the other party's opinion at all.
Excellent people will become frank as they grow older. No matter what they say, they will listen with admiration and humility. When you hear that there are good things, you have the courage to try; I heard that there are good movies, so I went to watch them actively. Because of this frankness, we will gain more and more.
2. Please attach your thoughts when thanking
Please add some thoughts when you say thank you to the other party. For example, when you receive snacks, you can reply to the other party: because it is so delicious, the whole family will laugh and talk while drinking tea and tasting the snacks you sent. With a short sentence like this, the other person can imagine the happy scene of you and your family.
3. Say the other person's name
When talking to someone, you can add the other person's name to the conversation, and address the other person's name while advancing the topic. For those who meet for the first time, the other party will be happy because we remember his name. For those who know him well, the other party will have a feeling of recognition, such as "really, so and so". Just insert the name into the dialogue naturally. It is a kind of adult communication etiquette that can bring pleasure to others.
4. Quick reply will bring good luck
Please list "reply as soon as possible" as one of the important principles of work. In order to become a quick responder, start adjusting yourself at ordinary times! The behavior of "delaying for a long time without giving a reply" is easy to miss the opportunity, because good luck and good opportunity are closely linked, and quick reply is crucial.
5. Master the information sharing technique of "newspaper, association and business"
In daily work, most of the work is carried out in a team way, and the team's working mode is that members work together. Therefore, please remember to share the information at hand with the people around you. In order not to make others feel uneasy because they don't understand the situation, please learn to "report" first; In order not to make others feel unhappy because of being left behind, please learn to "contact" first; In order not to worry others, please learn to "discuss" first. In a word, "newspaper, union and commerce" is an excellent information sharing technique.
6. Express your praise and approval clearly
For those who work together, please first dig out and praise the other party's advantages, praise the other party's work being done, and appreciate the other party's past performance and achievements. The words of praise should be clearly expressed. This is not only the secret of team cooperation, but also an important principle for handling interpersonal relationships.
7. The criticism should be brief and powerful
Being severely criticized will make people depressed and hurt, and not being criticized at all seems to make people uneasy. If you have younger generation or subordinates, you might as well give them a little reminder or advice from time to time, but it is worth noting that in order not to hurt their self-esteem, please use short words that make the other party feel comfortable, such as "watch carefully".
8. Sell yourself
The most important thing is to improve your credit and find your own value. "Please sell yourself before you sell" is really reasonable. If you can win the trust of the other party, no matter what, your work will be more smooth.
9. Record inspiration with words
Inspiration is more difficult to grasp than light flying feathers. In order to prevent it from flying elsewhere, you can use words to record inspiration and ideas. Once written on paper, inspiration can be visualized, and the direction of work will also become more specific.
10. Do something you don't usually do
If you encounter difficulties and thorny things and feel helpless, it means that you are trapped in the "maze of problems". In order to escape from the maze, you can try to go to places you don't usually go to, and do things you don't usually do, such as riding a horse, going to the game hall that you haven't gone to for ten years, buying sweaters of colors you have never worn... You can recover your spirits by changing your mood. Even if the problem is not solved, you may be able to figure out something.
11. Own a safe haven
People will need a place to refresh themselves and calm down. They will need a place to meditate and relax. Whether it's their home, the park bench, the bookstore, the coffee shop, or the walking path, please find a "safe haven". It's also good to be in a daze occasionally in their safe haven.
12. Insist on being the source of information sharing
Self discovery, self effort and self publication are the basic postures for creating "self value". No matter whether you play social networking sites or not, once you learn something from your personal experience, please share it quickly and actively communicate with others. Now is the era of information expansion. The information we have collected, the efforts we have racked our brains to make, and the impassioned proposals will become valuable first-hand information.
13. Know your own "sweet spot"
There is no such thing as a hundred shots, so don't throw all the balls. Instead, you should know your "sweet spot". Before doing something, first judge whether it is something you are good at, helpful to the society, or catering to the expectations of the other party, and then accurately pitch the ball to hit the target. If you try to say "I can do anything", it means you are claiming "I can do nothing".
(Sweet spot: Originated from golf terminology, it originally means the most powerful point on the head of a golf club to hit the ball. The head of each club has an optimal drop point that is most suitable for hitting the ball. It can hit the ball with the most "sweet" feeling, so it is called "sweet spot".)
14. Cultivation is not angry
Everyone's body has a small pool to control emotions. When angry, the pool water splashes; When self-esteem is injured, the water in the pool churns violently; When one's own important field is violated, the pool water surges. However, will the problem be solved because you are angry? Please take "Don't be angry" as a required course every day. As the ancients said, count from one to ten if you are depressed, and wait for the small pool in your body to recover its calm.
15. From the countdown
Work without deadline is not called work. No matter whether others have set a deadline or not, they should take the initiative to set a deadline for themselves. The countdown starts from that day to screen what should be done. The practice of setting a deadline based on full consideration of "how many days will it take to do this" is commendable. Once the timeline is clearly visible, thinking and action will become efficient.
16. No lowering of standards
I think I will be very disappointed if a coffee shop that often patronizes and makes good coffee gives me a cup of coffee with ordinary taste. The shop, work and people all have their own standards, and maintaining a certain level is the performance of professionals. Although lowering standards can sometimes make people relaxed, it also loses fun and challenges.
17. Understand the things commented by the world
Whether you are interested in food, goods, services, culture, technology or not, you should understand the world's evaluation of these things, because this is also one of the knowledge reserves of your work. Only by understanding the current level, can it be turned into inspiration for work, so as to enhance work enthusiasm. Newspapers and media are good sources of information, and chatting with friends is also a good way.
18. Be aware of rejection when asking for help
When asking others to do something, you need to leave room for rejection. Although it is difficult to do so, it is one of the etiquette of communication. If the relationship between the two parties is not harmonious because the other party refuses the immediate event, that is putting the cart before the horse. Therefore, if you ask for help, it is better to use your imagination and communicate with people with seven points of enthusiasm and three points of consideration.
19. Take courage to escape
No matter what happens, it is very important to adhere to the mentality of victory, but do not give up the way of escape. When you have to escape, you should take the courage to escape. Even if it is embarrassing, you will be laughed at as a coward, hated by others, and still want to escape. Of course, the "escape" here refers to the situation in which the physiological intuition tells us that we have to flee after we have a very rational view of the situation. This "escape" not only allows us to recover our "lives", but also gives us the opportunity to protect the people we cherish.
20. No hearsay
Who is the "everyone" in "everyone says yes"? How many people are "many people" in "many people are troubled"? Those occasionally heard information and network rumors may only be the voice of a few people. It is very dangerous to speak only according to the atmosphere or feeling. In order to appear persuasive and pretend to be proficient, spreading hearsay without thinking will only spread the misunderstanding more widely. Therefore, before spreading information, please carefully consider whether the information is accurate.
