The background survey is mainly conducted by telephone, and other channels are auxiliary channels. Enterprise HR needs to master some skills to get more information in the limited time and channels.
1. Choose a reasonable contact time.
The first half of the week is a busy time for everyone, so the second half of the week is a good choice. In addition, it is also necessary to consider at which time to communicate with the other party. Usually, it will be better at about 4 p.m., and the cooperation rate will be higher if the background survey is conducted at this time.
2. The content of the investigation should be gradual.
Do not touch sensitive topics at the beginning, which will make the other party have a feeling of resistance and unwilling to cooperate. When preparing to make a phone call, it is necessary to clarify the issues to be understood in this communication, flexibly grasp the order of the issues, step by step, and never directly touch the subject.
3. Design "structured" problems and make them specific and quantitative.
By designing the element template, HR can easily investigate and inquire about the template designed by HR, and carry out targeted investigation to ensure the effectiveness and accuracy of the investigation and inquiry to the maximum extent, so as to help us make an objective and fair evaluation of the candidates.
4. We should have the spirit of persevering in the end.
During the background survey, it is inevitable to encounter a nail or a rejection. During the survey, the respondents need to be flexibly changed. The candidate's direct supervisor or colleagues are a good choice. As long as their attitude is sincere, most people will be willing to cooperate with you. This information can also reflect the true situation of the candidate from one aspect.
Most companies still conduct a background survey on candidates when new employees enter the company to check whether there are any hidden bad records or false records in the interview. For small companies, this aspect may be more modest. For large companies, it is relatively strict. Some large companies even outsource the background investigation work directly. For a few hundred yuan per person, you can make a clear investigation in a short time. Therefore, companies generally use these four forms when conducting background surveys:
1. Inquiries within the industry circle
Generally, HR or bosses in the same industry know each other, and there are also related social circles, so you can ask them directly. For example, there are several groups of HR in my city, and many companies have HR in them. When there is any job demand or personnel demand, everyone will recommend each other or communicate some problems. So the first way is to directly ask your former HR boss in the circle.
2. Telephone inquiry
This is a method that most companies will use. Call to inquire according to your phone number. Some people who are not strict in management will leave a phone number of their friends or family members, and HR will simply ask a few questions to deal with it; Some are quite strict. They will verify the authenticity of the phone calls and the preciseness of the answers to judge.
3. Check your social security records or salary records
For example, after you left your last job, you didn't have a job for several months, and you are embarrassed to say that you just faked your experience for the past few months; Or, if you have not worked in some large enterprises, you have to forge relevant experience; Or to make up some experience in order to increase salary. At this time, the general company will check your social security payment record, or ask you to provide your previous bank payroll. This kind of thing is also difficult to fake.
4. Experiential questioning
Another means of background investigation is to ask empirical questions during your interview or some small talk. You can make up, or even enlarge, your experience of some events, but the details cannot be faked. It is difficult to justify yourself by asking you more questions about details. So as long as you handle the closing work of your old employer, ensure that your resume is true, and can properly do some beautification, not completely fictional, or even fabricated, you don't need to worry about background investigation.
HrThe methods of background investigation are as follows:
1. Customized according to the rank and position, for example, the specific job segment can be distinguished between middle and senior managers and ordinary grass-roots employees when conducting job evaluation interviews and job resume verification.
2. Customized according to specific positions, such as finance and audit personnel, who need to check personal risk, credit risk and other information; Transport practitioners need to specially check the driver's license information.
3. Customized according to the characteristics of the industry, for example, financial institution personnel need to implement financial violation inspection; Real estate industry personnel need to implement real estate supervision blacklist verification, etc.
