What competencies do clerks need to have
1. Good oral and written Chinese skills
Clerks need to communicate with clients and colleagues, be able to express themselves clearly and accurately, and avoid speech problems and typos.
2. Proficient in common office software
Including common office software such as Word, Excel, PowerPoint, etc., as well as commonly used enterprise internal management software.
3. Ability to think independently and solve problems
In daily work, there will be some unexpected problems and difficulties, and you need to have a certain ability to solve problems independently.
4. Have a certain sense of responsibility and execution
Clerks need to be responsible for their own work, and in the process of performing their work, they can complete the task on time and in accordance with the prescribed process and requirements.
5. Have team spirit
As a member of the team, the clerk needs to actively cooperate with and support other team members to complete the work tasks together. At the same time, it is also necessary to have a certain communication and coordination ability to handle the working relationship with different departments and different positions.
Clerks are expected to master the following skills:
1. Typing
To be a clerk, you must learn a fast typing input method (Wubi or Pinyin input method), because clerical work is based on file input, output, and document sorting work, and you must know a natural and fast typing method.
2. Office software
To be a clerk must learn Office office software, now most of the office is paperless office, office software is indispensable to use every day, focusing on learning Word document typesetting, Excel sheet production, data analysis statistics, PPT presentation production. When studying, a lot of practice is the company's application of examples, clerks are to do weekly reports, monthly statistics, when learning PPT presentations, we must study carefully, but also learn to be proficient in the use of printing, copying, scanning and other common office tools.
In addition, there is a PDF file management, most of the company's external documents are in PDF format, to view, to convert, you need to learn PFD file processing software.
3. Will use the mailbox
To be a clerk must learn to send and receive e-mail, the company is using mailbox management software, which can improve work efficiency, there are two kinds of mailbox management software used by the company: one is the office system comes with Outlook, and the other is Foxmail. Sending and receiving mailboxes is also knowledgeable, so you have to study hard.
4. Learn to use the Internet
To be a clerk must learn to use network resources to download and utilize materials, clerks are department managers or assistants to supervisors, a lot of information needs to be completed, then a lot of information is readily available on the Internet, leadership and management want to do things efficiently, will not care about how to do things, how the data is made, so the rational use of network resources is also a kind of ability.
What skills do you need to do a good job as a clerk?
1. Seriously, the clerk deals with documents, materials, and matters assigned by the leader, and there are many trivial events, so they must be serious to ensure that everything is settled, and they cannot be lost.
2. Be punctual, commute to and from work on time, don't be late and leave early, because the clerk has to answer the phone, send and receive faxes, and deal with the assignment of work by the leader at any time, and must sit on the board.
3. Do a good job of coordination. Clerks often send documents and coordinate events with leaders and colleagues, and must have a good relationship in order to do a good job.
